On September 30, 2024, Verizon experienced a significant network outage that disrupted mobile services for hundreds of thousands of customers across the United States. The issues began in the morning and affected major areas like New York, New Jersey, Georgia, and parts of the Midwest and West Coast. Many users reported being unable to make calls or send texts, and some iPhone users saw “SOS” instead of the usual connection bars, indicating limited service availability.
The outage led to a surge of complaints and reports on monitoring platforms throughout the day. Verizon engineers worked continuously to restore the network. By early evening, Verizon confirmed that service was being gradually restored, and by late evening, the company announced that the issue had been fully resolved.
Despite the restoration, the cause of the disruption remains unclear, leaving many customers concerned about the stability of the network in the future. Verizon has apologized for the inconvenience and assured users that they are committed to preventing such disruptions in the future. For now, Verizon advises any remaining affected customers to restart their devices to ensure full connectivity.